![]() You may be required to choose a time window for picking up your order. When you place your order online you will see pickup options for stores near you. Q: Can I come by and pick up a product without going into an Apple Store?Ī: Many of our stores have pickup in front of the store or curbside pickup available for online orders. Please check /retail for your local store hours, or call us at 1‑800‑MY‑APPLE. Masks may be required to enter the store. What safety measures can I expect when I arrive?Ī: To ensure a healthy environment, physical distancing measures may result in delayed store entry. Q: My local Apple store has re-opened and I’ve placed an order to pick up in store. You can get all the same great products and services from our online store with free no-contact delivery, and one-on-one shopping help from a Specialist via Chat, or by calling 1‑800‑MY‑APPLE. Please check the status of your nearest Apple Store at /retail. Not all of our stores are open for shopping yet. You can learn how to set up your products and transfer your data at. In order to ensure the safety of our customers and team members we are currently limiting personal set up sessions in stores. We’re focused on limiting occupancy in every store, so you may experience short wait times before being allowed to enter. Q: Will I be able to browse? Try the products? Go into the store?Ī: You can shop, browse, and try out products at Apple Store locations that have fully reopened. You can find more information about your nearest Apple Store at /retail. Q: Will I have to provide proof of COVID-19 vaccination to visit an Apple Store?Ī: Depending on local mandates and conditions, proof of COVID-19 vaccination may be required for entry. Replacement masks will be provided as needed. N95 masks with valves, and masks that do not cover your nose and extend below your chin- such as bandanas, are not permitted at Apple Stores. Masks will be provided to customers who don’t bring their own. Apple follows local mandates and the CDC’s strong recommendation for masking indoors. Q: Will I have to wear a mask when I visit an Apple Store?Ī: Face masks may be required for customers, depending on local mandates and conditions. Not all of our stores have resumed full operations. We have reduced the number of products on display in our stores so customers can shop and browse while maintaining a safe distance between themselves and others. Q: How is physical distancing practiced at Apple Store locations?Ī: In every store, we’re limiting occupancy and giving everyone lots of room, while renewing our focus on Genius Support and one‑on‑one, personalized service throughout the store. ![]() To maintain physical distancing, we are limiting store occupancy and giving everyone lots of room. Q: Will I have to wait in line?Ī: At Apple Store locations that have fully reopened for shopping and Genius Support, you may experience short wait times before being allowed to enter the store. Please check /retail for the latest on store re-openings, services available and operating hours. How do I know which stores I can visit?Ī: Some of our retail stores are now open. It does not store any personal data.Q: I’ve heard that some Apple Stores near me are now open. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". ![]() The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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